Seven questions to ask a CE provider before you give them a dollar.

The seven

1. Are you an approved provider, and is this specific course approved for my license type? Both halves. Get it in writing.
2. Who teaches it, and what did they do in the field? A name and a license number, not a company.
3. When do I get my certificate? The answer should be a number of hours or days, not a shrug.
4. When do you report my hours to the board, and how do I confirm it happened? This is the one that actually matters at renewal.
5. What is the total price? Including anything added at checkout. If there is a processing fee, ask now.
6. What happens if the class is cancelled? A real provider tells you their notification and refund practice without hedging.
7. If I am applying for an exam rather than renewing, does this satisfy my requirement? The honest answer is sometimes no. See who gives it to you.

What the answers tell you

Almost nobody fails these questions by giving a bad answer. They fail by being slow, vague or annoyed at being asked. That is the signal.

Our answers, for the record

Approval is in process with the board and nothing is for sale until it is issued, which is stated on every page of this site. The class is written and taught by Ian Martin, Texas Master Plumber, license #47421. Certificates are issued the day you finish and hours are reported inside the window the rules require. Prices are posted. If a public class does not reach its minimum, everybody holding a seat hears it from us directly and gets the next date or their money back.

Ask the same seven of anybody else you are considering. If they answer better than we do, take their class.

All field notes